Business Result Elementary

Elementary Course Book Outline

The "Business Result Elementary" course book is structured around ten main units, each designed to develop specific business communication skills for elementary-level learners. Starting with basic introductions and greetings in Unit 1, the course progresses through discussing job responsibilities, teamwork, making appointments, and handling business travel logistics. Practical skills for written communication are covered in units on emails and correspondence, while oral communication is addressed through making business calls and giving presentations. Customer service interactions are also a key focus. Each unit combines vocabulary development, targeted grammar lessons, and practical skills application, culminating in a final review and a capstone project that encourages learners to apply all the skills they have acquired. Throughout the course, learners are assessed through quizzes, role-plays, and a comprehensive final test, supported by additional resources such as audio/video materials, supplementary worksheets, and an online discussion forum.

Unit 1: Introductions and Greetings

  • Objective: Learn to introduce oneself and others, and make small talk in business settings.

  • Vocabulary: Job titles, company names, basic business terminology.

  • Grammar: Present simple for personal information.

  • Skills: Making introductions, greeting colleagues and clients.

Unit 2: Jobs and Responsibilities

  • Objective: Discuss job responsibilities and daily tasks.

  • Vocabulary: Daily activities, job duties.

  • Grammar: Present simple, adverbs of frequency.

  • Skills: Describing typical workdays, discussing roles within a company.

Unit 3: Working Together

  • Objective: Communicate effectively with team members.

  • Vocabulary: Teamwork terms, descriptive adjectives.

  • Grammar: Present continuous for current projects.

  • Skills: Making suggestions, agreeing and disagreeing politely.

Unit 4: Making Appointments

  • Objective: Arrange and reschedule meetings and appointments.

  • Vocabulary: Calendar terms, time expressions.

  • Grammar: Future arrangements using "will" and "going to."

  • Skills: Making, changing, and canceling appointments.

Unit 5: Business Travel

  • Objective: Manage travel arrangements and itineraries.

  • Vocabulary: Transportation, accommodations.

  • Grammar: Modal verbs for ability and permission.

  • Skills: Booking travel and accommodations, asking for and giving directions.

Unit 6: Emails and Correspondence

  • Objective: Write clear and effective business emails.

  • Vocabulary: Formal and informal phrases, email structure.

  • Grammar: Introduction to passive voice.

  • Skills: Writing formal and informal business emails, understanding email etiquette.

Unit 7: Making Calls

  • Objective: Handle business calls effectively.

  • Vocabulary: Telephoning phrases, problem-solving vocabulary.

  • Grammar: Question forms.

  • Skills: Making, receiving, and ending calls; leaving and understanding voicemails.

Unit 8: Presentations

  • Objective: Prepare and deliver short, effective presentations.

  • Vocabulary: Presentation tools, descriptive language.

  • Grammar: Past simple for past events.

  • Skills: Structuring a presentation, using visual aids, public speaking.

Unit 9: Customer Service

  • Objective: Manage customer interactions and resolve issues.

  • Vocabulary: Customer service phrases, expressions for handling complaints.

  • Grammar: Modal verbs for polite requests and offers.

  • Skills: Handling inquiries, resolving complaints, maintaining professionalism.

Unit 10: Review and Capstone Project

  • Objective: Consolidate knowledge and apply skills in a project.

  • Vocabulary: Review of key vocabulary from previous units.

  • Grammar: Comprehensive grammar review.

  • Skills: Completing a business-related project or simulation.

Assessment

  • Ongoing: Quizzes, role-plays, and practical tasks after each unit.

  • Final Assessment: A comprehensive test covering vocabulary, grammar, and skills; a capstone project presentation.

Additional Resources

  • Audio/Video Materials: Conversations and interviews with business professionals.

  • Supplementary Worksheets: Additional practice for each unit.

  • Online Forum: Platform for students to discuss assignments and share experiences.

This outline provides a structured approach to learning business English, with a focus on practical application in real-world business situations.