Business Result Upper Intermediate

Upper Intermediate Course Outline

The "Business Result Upper Intermediate" course book is structured to enhance practical business English skills across various corporate scenarios. The book covers networking techniques, job satisfaction factors, leadership styles, innovation strategies, marketing concepts, negotiation skills, change management, business ethics, the impact of globalization, customer service tactics, financial reporting basics, and career progression planning. Each unit focuses on key vocabulary, language structures, and practical applications through role-plays, case studies, and simulations, complemented by skills workshops, multimedia resources, and self-assessment tools to ensure comprehensive learning and real-world application.

Unit 1: Networking

  • Objectives: Develop skills for making introductions, small talk, and exiting conversations gracefully.

  • Language focus: Review of simple past and present perfect tenses in networking contexts.

  • Practical application: Role-play exercises simulating networking events.

Unit 2: Job Satisfaction

  • Objectives: Discuss factors influencing job satisfaction and how to express job preferences.

  • Language focus: Modals of speculation and deduction (might, could, must).

  • Practical application: Case study analysis on job satisfaction reports.

Unit 3: Leadership

  • Objectives: Explore different leadership styles and the language of leading.

  • Language focus: Imperatives, infinitives of purpose.

  • Practical application: Leadership scenario role-plays.

Unit 4: Innovation

  • Objectives: Discuss the importance of innovation in business and strategies for encouraging creativity.

  • Language focus: Conditionals and hypotheticals.

  • Practical application: Designing a business plan for a new product.

Unit 5: Marketing

  • Objectives: Learn the key concepts in marketing and terms related to digital marketing.

  • Language focus: Comparative and superlative adjectives.

  • Practical application: Developing a marketing campaign proposal.

Unit 6: Negotiations

  • Objectives: Develop negotiation strategies and understand negotiation dynamics.

  • Language focus: Phrases for making offers, bargaining, and agreeing.

  • Practical application: Negotiation simulations.

Unit 7: Change Management

  • Objectives: Discuss how businesses manage change and the language of change management.

  • Language focus: Passive forms to describe processes.

  • Practical application: Change management case studies.

Unit 8: Ethics

  • Objectives: Understand ethical dilemmas in business and how to discuss ethics professionally.

  • Language focus: Modal verbs for obligation and necessity (must, have to).

  • Practical application: Ethical dilemma discussions and resolutions.

Unit 9: Globalization

  • Objectives: Examine the effects of globalization on business and the language used to discuss it.

  • Language focus: Complex sentence structures for cause and effect.

  • Practical application: Debate on the benefits and challenges of globalization.

Unit 10: Customer Service

  • Objectives: Learn how to handle customer service situations and the language of customer care.

  • Language focus: Polite requests and offers.

  • Practical application: Simulated customer service encounters.

Unit 11: Financial Reporting

  • Objectives: Understand basic financial terms and how to discuss financial performance.

  • Language focus: Quantifiers and expressions of quantity.

  • Practical application: Analyzing financial documents.

Unit 12: Career Progression

  • Objectives: Discuss career paths and aspirations, and how to plan for career advancement.

  • Language focus: Future forms for plans and predictions.

  • Practical application: Creating a career development plan.

Additional Features

  • Case Studies: Real-world business scenarios to apply language skills.

  • Skills Workshops: Focused sessions on writing, speaking, listening, and reading skills.

  • Self-Assessment: Tools for students to evaluate their progress and identify areas for improvement.

  • Multimedia Resources: Videos and online content to enhance learning and provide context.

This outline should provide a comprehensive framework for the "Business Result Upper Intermediate" course, focusing on practical skills and real-world application.