Business Result Starter

Business Result Starter Course Book Outline

The "Business Result Starter" course book is structured into eight comprehensive units designed for beginners in business English. Starting with basic business vocabulary and simple greetings in Unit 1, the course progresses to cover teamwork and meeting participation in Unit 2, followed by business correspondence and networking skills in Unit 3. Unit 4 focuses on customer service, teaching how to handle requests and deal with problems effectively. Planning and organizing are covered in Unit 5, where learners are introduced to scheduling and task organization. Unit 6 deals with business travel and directions, essential for managing travel arrangements. Financial topics, such as transactions and budgeting, are explored in Unit 7. The course concludes with a review and expansion in Unit 8, consolidating the learned material and providing resources for further learning. Each unit includes interactive exercises, real-world application tasks, and assessments to track progress.

Unit 1: Introduction to Business English

• Lesson 1.1: Basics of Business English

  • Key vocabulary

  • Simple greetings and introductions

• Lesson 1.2: The Language of Business

  • Common phrases and expressions used in business

Unit 2: Working with Others

• Lesson 2.1: Teamwork

  • Describing roles and responsibilities

  • Collaborating effectively

• Lesson 2.2: Meetings

  • Simple phrases for participating in meetings

  • Asking questions and clarifying

Unit 3: Making Contacts

• Lesson 3.1: Business Correspondence

  • Writing basic emails

  • Formal vs. informal language

• Lesson 3.2: Networking

  • Introducing oneself and others

  • Making small talk

Unit 4: Customer Service

• Lesson 4.1: Handling Requests

  • Language for responding to customer inquiries

  • Offering assistance and solutions

• Lesson 4.2: Dealing with Problems

  • Apologizing and explaining issues

  • Ensuring customer satisfaction

Unit 5: Planning and Organizing

• Lesson 5.1: Scheduling

  • Making appointments

  • Understanding and discussing plans

• Lesson 5.2: Organizing Tasks

  • Prioritizing work

  • Basic time management phrases

Unit 6: Travel and Arrangements

• Lesson 6.1: Business Travel

  • Booking and confirming travel arrangements

  • Essential travel vocabulary

• Lesson 6.2: Directions

  • Asking for and giving directions

  • Describing locations

Unit 7: Money Matters

• Lesson 7.1: Making Transactions

  • Discussing prices and payments

  • Basic financial vocabulary

• Lesson 7.2: Budgeting

  • Talking about budgets

  • Financial planning phrases

Unit 8: Review and Expansion

• Lesson 8.1: Course Review

  • Reviewing key vocabulary and phrases

  • Practice scenarios

• Lesson 8.2: Further Learning and Development

  • Resources for continued learning

  • Setting personal learning goals

Additional Components

• Appendix: Glossary of Business Terms

• Supplementary Materials: Interactive exercises and real-world application tasks

• Assessment: Quizzes and a final test to measure progress

This outline provides a solid foundation for beginners in business English, covering essential communication skills needed in a professional setting.